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  1. PlanStreet Support Services
  2. Case Management

Case Management

Provides your organization with one central location to store and track all client data. This includes things like contact information, case notes, appointment scheduling, history, and client communications

Getting started with cases

  • Customize Intake Field Settings
  • Cases – Main Page
  • Case Grid column filtering and column reordering
  • Cases - Active
  • Cases - Archived
  • Cases - Applicants
See all 16 articles

Case Board

  • Case Board Overview
  • Activities Overview
  • How to Assign a Worker to an Activity
  • How to add a Case Note to a Case File
  • How to Attach Documents to a Case File
  • @Mention for Activity Comments
See all 13 articles

Documents

  • Create and Upload New Folders and Files - Documents Tab
  • Adding a new Folder on the Document Screen
  • How to Rename and Delete Documents
  • Moving a File into a Folder
  • Accessing Documents "Shared with Me"
  • How to Share to Workers/Access Documents - "Shared with Me"

Other Additional Items

  • Password – Process & Email Notification
  • Email Notifications for Miscellaneous and Public Forms
  • Filter Activities by Date (My Activities)
  • How to Add the “Workers Public” Field to a Public Form in PlanStreet
  • Custom Text Messaging
  • How to Rename and Delete Documents
See all 8 articles

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Suite 110
Kentucky 40503
859-214-0373
support@planstreetinc.com


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