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To organize your cases effectively, you can create categories. These categories can be established in the "Street Admin" section of the program and applied on the Case Detail screen when creating a case. They can also be added after a case has been created.
Adding New Categories Go into the Street Admin section by clicking the icon on the left menu. On the next page, choose the "Case Categories" option.
This will take you to the "Case Categories" screen. From here you can edit an existing category or you can add a new category by clicking the button at the top.
On this screen, you will name the category and save it. Once the category has been saved it can be added to any case from the "Category" drop-down found in the "Case Management Details" section of the "Case Detail" page.
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